Support

Email [email protected] — we answer within 24 business hours. Phone: +84 93 9037473.

Reporting a problem

Tell us, if you can:

• your device and its system version (for example “Pixel 8, Android 15” or “iPhone 15, iOS 18”), or your PC's operating system;
• where you got the game (Google Play, App Store, Steam or the website test build) and when you last updated it;
• what you did, what you expected, and what happened — a screenshot or screen recording helps most.

Purchases and refunds

Purchases are made through the store you got the game from, and refunds go through that store: Google Play, the Apple App Store and Steam each have a refund request in your account. If something you bought did not arrive in the game, email us with the store's receipt or order number and we will sort it out. See Terms of Service §6.

Your save

Your farm is kept on your device and in your platform's own backup or cloud save (on Google Play, Google Play Games: Settings → Cloud save), not on our servers — we cannot restore a lost save. Keep your device's backup on, and do not delete the game before updating it.

More answers

• FAQ — installing and updating the test build, playing offline, notifications.
• Recruit rates — the odds of every random reward.
• Privacy Policy and Terms of Service.